Shipping

All Items (except graphic tees):

We ship via United States Postal Service from our facility located in Los Altos, California. We will process your order within 48 hours. Please note that orders placed after 3pm PST on Friday will not ship until the following Monday, also US holidays will delay shipment. Upon shipping you will be provided with a tracking number.

We currently ship to these countries: USA, Japan, South Korea, Hong Kong, Taiwan, France, Spain, Portugal, Switzerland, Austria, Germany, Italy, The Netherlands, Belgium, Luxembourg, Denmark, Sweden, Finland, Norway, UK, Ireland, Iceland, Monaco, Mexico, Canada, Australia, and New Zealand.

Graphic Tees:

We ship via both United States Postal Service from facilities located Yorkville, New York. Please note that graphic tees are printed upon each order and are typically processed and shipped within five business days. US holidays will delay shipment. Upon shipping you will be provided with a tracking number.

Returns

You may return or exchange all or part of your order within 30 days of receiving it, as long as the item(s) have not been used or worn.

Underwear, sale items, and items sold at a discount are not eligible for return or exchange.

In order to return or exchange any item(s), obtain a Return Authorization (RA) number by contacting info@jockup.com.  Please indicate in your email if this will be a return or exchange, and if it is an exchange to let us know what product you want as an exchange.